Terms of Service — Lina
Version US-1.0 — effective October 6, 2026
These Terms govern your subscription to Lina, an AI-assisted platform that builds, hosts and updates websites for small businesses, operated by Orylis. Please read them carefully: they include an automatic renewal, a limitation of liability and a governing-law clause.
1. Who we are
- MAISON ANANOU - F.Z.E, doing business as Orylis
- a Free Zone Establishment (single-member limited liability company) organized under the laws of the United Arab Emirates
- Registration: license no. 40574 issued by the Ajman Free Zone Authority
- Registered office: Office C1-1F-SF10271, Ajman Free Zone C1 Building, Ajman, United Arab Emirates
- Email: contact@orylis.fr
In these Terms, “Orylis”, “we” and “us” mean the company above; “you” and “Customer” mean the business that signs up.
2. Business use only
Lina is offered to businesses (contractors, tradespeople, shops, independent professionals and other small businesses) for use in their trade. By signing up you confirm that you act on behalf of a business and that you are authorized to bind it. Lina is not offered to consumers for personal, family or household use.
Your agreement with us consists of, in order of priority: (1) the order summary shown before payment and confirmed by email; (2) these Terms; (3) our Privacy Policy. They prevail over any terms you may send us.
3. The service and the plans
Depending on your plan, a Lina subscription includes:
- an AI-built website based on the information you provide, put online for you (“Setup”);
- hosting, technical maintenance and an SSL certificate (HTTPS);
- one standard domain name (see section 10);
- the Lina assistant, to request changes to your website by message, within the monthly limits of your plan;
- depending on the plan: online booking, a single inbox for customer requests, local service pages and blog articles.
The exact features and monthly limits of each plan (Starter, Pro, Business) are those shown on the “My plan” page when you subscribe and repeated in your confirmation email.
Free trial. New websites may come with a 14-day free trial that does not require a credit card. You are never charged automatically at the end of the trial: if you do not subscribe, your website is taken offline and its content is kept in your account as described in section 11.
4. Prices
- Starter: $19 per month
- Pro: $39 per month
- Business: $79 per month
- Setup: $199, charged once with your first payment. It includes your first month: you pay $199 on the day you subscribe, then your plan’s monthly price from the second month. Setup is not charged again if you change plans or resubscribe for the same website, and it may be waived under a partner offer.
Prices are in U.S. dollars and do not include sales, use or similar taxes. Where we are required to collect such taxes, they are added at checkout and shown before you pay. Promotion codes, if any, apply at checkout under their own conditions.
We will email you at least 30 days before any price change. A new price only applies to billing periods starting after that date, and you may cancel before it takes effect at no cost.
5. How you subscribe
- You choose a plan in your account.
- You review the order summary (plan, monthly price, Setup charged or waived, amount due today).
- You check the box to accept these Terms and acknowledge the Privacy Policy.
- You pay on the secure checkout page of our payment provider, Stripe.
Your subscription starts when the payment is confirmed. We then email you a confirmation with your order summary, a link to these Terms in the version you accepted, your receipt, and how to cancel.
Records. For each acceptance we keep the version and fingerprint of the documents accepted, the date and time, your account and website identifiers, the payment identifier, your IP address and browser. These records are evidence of your agreement.
6. Automatic renewal, billing and failed payments
Your subscription renews automatically every month at the then-current price of your plan, and your card is charged at the start of each monthly period until you cancel. You can cancel online at any time (section 7).
Payments are made by card through Stripe; we never store your card details. A receipt is issued for each payment and is available from your email and from “My plan” → “Manage my subscription”.
If a payment fails, Stripe automatically retries it and we notify you by email. Your website stays online for 7 days; if the payment is still outstanding, it is taken offline (not deleted) and restored as soon as payment is made.
7. Cancellation and plan changes
There is no long-term commitment. You can cancel online at any time from “My plan” → “Manage my subscription” → “Cancel subscription”, or by emailing contact@orylis.fr. We confirm the cancellation by email. It takes effect at the end of the monthly period already paid; that period is not refunded pro rata. You can undo the cancellation until then.
Changing plans is possible at any time from “My plan”. The change is immediate and the price difference is prorated for the current period and settled on your next invoice.
Refunds. Except where the law requires otherwise, payments are non-refundable. If you ask us to cancel within 7 days of your first payment, we will review a refund request in good faith, without this being a right.
We may suspend or terminate your subscription if you seriously breach these Terms (including unlawful content, fraud or repeated non-payment), after a written notice that remains unanswered for 8 days, unless the law or an emergency requires immediate action.
8. Your content and acceptable use
You remain the owner of the content you provide (texts, photos, logos) and you grant us the license needed to host, display and adapt it on your website. You confirm that you have the rights to that content and that it is accurate.
AI-generated content. Lina writes text and suggests images for you. You review your website and remain responsible for what it says — in particular licenses, certifications, insurance, warranties, prices, deadlines and reviews. Lina is instructed never to invent such facts, but you must correct anything that is not true for your business.
You must not use Lina for unlawful, misleading, infringing or harmful content, to send spam, or to interfere with the service. You will defend and indemnify Orylis against third-party claims arising from your content or your breach of this section.
9. Text messages and email
Messages needed to build and run your website (account, billing and service notices) are part of the service. Marketing messages by phone or text are only sent if you opted in; you can opt out at any time by replying STOP or by contacting us. Message and data rates may apply. Marketing emails always include an unsubscribe link.
10. Domain name
Each plan includes one standard domain name (such as .com) whose first-year price does not exceed the cap shown when you choose it; we renew it every year while your subscription is active. Premium domains, or domains above the cap, require a quote that you accept before purchase.
You are the owner of your domain. If it is registered through our registrar account, we hold it on your behalf. On request, and at the latest when your subscription ends, we will provide the transfer code free of charge within 5 business days, provided amounts due have been paid. If no transfer is requested within 3 months after your subscription ends, the domain may not be renewed. A domain you already own stays in your name and under your management.
11. End of subscription and your data
When your subscription ends, your website goes offline and editing is disabled. Your content is kept in your account for 12 months, so you can come back and find your website as you left it, unless you ask us to delete it sooner. After that period it is deleted, subject to legal retention obligations.
On request during your subscription or within those 12 months, we will send you, free of charge and within 15 days, an archive of your content: texts, images you provided or that were licensed to you, requests received from your visitors (CSV) and a static HTML copy of your published pages. The Lina software, templates, components and rendering engine are not transferred.
12. Availability
We use reasonable efforts to keep your website available 24/7, except for maintenance, force majeure and failures of third parties we do not control (networks, registrars, messaging services).
For each full day of unavailability caused by us, beyond the first 24 hours, you can request within 30 days a credit equal to 1/30 of your monthly subscription, up to one month of subscription.
13. Disclaimer and limitation of liability
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, LINA IS PROVIDED “AS IS” AND “AS AVAILABLE”, AND ORYLIS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY BUSINESS RESULT, SEARCH RANKING OR NUMBER OF LEADS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORYLIS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, CUSTOMERS OR GOODWILL, AND ITS TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limits do not apply to fraud, willful misconduct, gross negligence, or where the law does not allow them.
Neither party is liable for a failure caused by events beyond its reasonable control (force majeure).
14. Changes to these Terms
We may update these Terms. We will email you at least 30 days before a change takes effect, with a summary of what changes. A change to prices, plan content or liability requires your new acceptance in your account; otherwise you may cancel at no cost before it takes effect. Previous versions are available on request.
15. Privacy
We process your personal information as described in our Privacy Policy. For information about visitors to your website (for example contact form requests), we act on your behalf and only on your instructions.
16. Complaints, governing law and disputes
Please send any complaint to contact@orylis.fr; we reply within 15 days. Both parties will try in good faith to resolve a dispute amicably for 30 days before taking any action.
These Terms are governed by the laws of France, without regard to conflict-of-laws rules; the United Nations Convention on Contracts for the International Sale of Goods does not apply. Failing an amicable solution, any dispute will be submitted to the competent courts of Paris, France, to which both parties consent. Each party may, however, seek urgent injunctive relief in any competent court.
If any provision of these Terms is held unenforceable, the rest remains in effect. You may not assign your subscription without our consent; we may assign it to an affiliate or successor with notice to you.
